Privacy Policy

Privacy Policy & Subscription Agreement

 

WHAT IS THE PRIVACY POLICY OF THE SOUTHWESTERN COMPANY?

 

Southwestern/Great American, Inc., dba The Southwestern Company, and its family of businesses, including Southwestern ConsultingTM, respect your privacy. We may collect certain information about you in connection with any orders and personal information that you give us or services we may provide you. A version of this “Privacy Policy” is found on the Web at www.southwestern.com. It describes the information we may collect online and the manner in which we may use such information. This document is a partial excerpt of that general Privacy Policy and addresses more specifically the information we may obtain from you in connection with orders you place for goods and services provided by Southwestern ConsultingTM. We may modify or supplement this Privacy Policy from time to time. If we decide to change this Privacy Policy, we will post those changes on our website prior to the change taking effect.

COLLECTION OF INFORMATION

When you request certain merchandise or services, whether or not you use Southwestern’s website, we may ask you to provide certain information about yourself. This information may include name, mailing address, e-mail address, telephone number and a credit card number. In some instances, this information will be necessary for you to receive ordered goods or services and to be billed properly, (e.g., name, address and credit card information, etc.).

When you visit our website, we may now or later automatically collect information regarding your use of our website. Certain functions may help us track items for purposes of order entry, customer service and marketing.

USE AND DISCLOSURE INFORMATION

Southwestern may use your information not only to process orders, follow up with customer service and monitor receivables, but also to attempt collection on a delinquent receivable if such ever becomes the case. In addition, we also may use the contact portion of information to promote marketing ONLY by Southwestern and its affiliated entities and not by any unrelated third parties. We also may use this information to notify you of special offers, discounts and new products and services via e-mail and other on and off-line communications. If you do not want to receive these communications from us, please notify us by e-mail at [email protected] (Tim Nowak who may be reached in Nashville, TN at switchboard number 615-391-2577) designating the subject of the e-mail as “Privacy”.

Further use of the information we collect may involve statistical analysis of our customers’ purchases and the popularity of certain goods or services offered by Southwestern.

You CONSENT to our using your personal information for the purposes outlined above under the USE AND DISCLOSURE INFORMATION Section. Otherwise, we will not disclose your personal information without first obtaining your permission, except as follows:

We may disclose personal information (including your contact information and credit card information) if required by law or legal process, or, if we believe it is necessary, to do so to protect the property and personal safety of us, visitors to our website and other third parties.

We may disclose such personal information to third parties providing, or assisting us in providing, goods and services requested by you and for billing and collection purposes.

In the unlikely event that the business or substantially all of the assets of The Southwestern Company, its parent Southwestern/Great American, Inc., or any of its affiliates including Southwestern ConsultingTM, are acquired, customer information will, of course, be one of the transferred assets.

By giving us your bank/check account and/or credit card information and/or by placing orders either at our seminars or online on our website, you are consenting to our collection and use of your information as herein outlined. You may also request to have all of your personal information collected by us removed from our database by sending a message to the above mentioned email address, again identifying the subject of the e-mail as “Privacy”. Unless we are prohibited by law, we will remove such information in accordance with law.

SECURITY

The customer information we collect and input into our computer database and on our website is secured against unauthorized access by proprietary server(s) located at our principal offices at Landers Plaza in Nashville, Tennessee and/or offsite at a third party, qualified data storage facility near our said principal offices in Nashville, Tennessee.

We would appreciate your comments regarding this Privacy Policy. If at any time you wish for us to purge the information you have given us, or your bank or credit information is no longer valid or needs changing, or you wish to discontinue a subscription, or you believe we have violated this Privacy Policy, please notify Southwestern ConsultingTM by e-mail sent to [email protected] and we will use commercially reasonable efforts to take the appropriate action. You are always invited to refer to the website for services at www.southwesternconsulting.com.

Thank you for your patronage and for your cooperation.

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