Exceeding Expectations

AJ Vaden is one of the world’s top experts on driving revenue by improving customer communication and workplace culture.

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Increase Employee Engagement – Improve Customer Loyalty – Strengthen Team Performance – Drive Revenue Growth

Great teams and growing businesses do not come easy.

There are a litany of both internal and external pressures that have to be managed and overcome.

With four different generations in the workplace, a shifting balance of power between men and women, and an overwhelming amount of social media and email communication, challenges are rampant.

Combine that with rapidly changing market conditions, increasing consumer and employee demands, and ever growing global interconnectivity, and it’s no wonder that today’s dynamic and multifaceted problems can start to diminish any business environment.

Amanda Johns Vaden can help. She has a simple yet elegant formula that your team and employees can grab onto that will make a meaningful difference: exceed expectations.

AJ Vaden is a Founding Partner at globally leading firm, Southwestern Consulting and is one of the world’s most respected experts at customer communication and workplace culture.

She specializes in helping companies drive revenue, improve customer loyalty, and increase employee engagement by helping them to redefine and exceed the expectations of their prospects, customers and their employees.

If you can learn to understand what other people want and have a system for delivering beyond it, your team will be loyal, your customers will return and tell their friends, and your business will thrive.

If you don’t, then you won’t just have what you have today, you will eventually have fewer returning customers, decreased employee retention and higher client acquisition costs.

Invite AJ to Speak:

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Linda Devine, National Sales Manager, Krex

Thank you for your expert sales training. It is the single best investment we have made in our sales team in 10 years!

Maureen Valentine, Sales Manager, Wintrust Wealth Management

Informative, engaging, and sincere. Amanda is the best speaker we've had in the history of this event.

Lee Pepper CMO, Foundations Recovery Network

After a 30-day analysis, what Amanda and Southwestern Consulting came back with was mind blowing. As a result, our call-to-admission conversion ratio has quadrupled! Hiring her is one of the best decisions I have ever made as a leader.

Whitnie Smith, Supervisor, Verizon Cellular Sales

Since working with Amanda, our sales revenue has doubled!!! Working with her and Southwestern Consulting has truly been a blessing. 

Toby Nelson, Area Sales Manager, DIRECTV

Amanda moves the entire room to action by providing an introspective look into the psychology of influence. 

Tracy Christman, VP of Budget Blinds

Amanda has a unique ability to translate her insights and experiences into tangible action steps that have immediate relevance.

AJ's keynote clients include:

  • Nashville Business Journal

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Booking AJ is a simple 3 step process:

  • Schedule a Date:

    Work with one of our experienced program directors to check AJ’s calendar availability for the date of your upcoming event. We book AJ out years in advance so this important first step should be done as soon as possible!

  • Research and Customization:

    AJ and our team will work directly with you to learn about your organization’s needs and goals. We use a series of calls and forms to help gather information for AJ to use in customizing a talk that is specifically and uniquely tailored to your audience.

  • AJ Rocks The Room:

    AJ delivers a dynamic, inspiring, and hilarious keynote presentation to your audience that will be one of the highlights of your conference.

Invite AJ to Speak:

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Meet Amanda Johns Vaden

Senior Partner at Southwestern Consulting

With over 100 team members and well over 8 figures in annual revenues, Southwestern Consulting is one of the fastest growing sales consultancies in the world today. Our mission is to help people achieve their goals in life and to elevate the practice and perception of sales. As a Senior Partner of the company and one of the original founding members, all of AJ’s insights are backed by Southwestern Consulting’s frontline research and work with over 8,000 different teams in more than 40 countries.

Million Dollar Personal Producer and Practitioner

A refreshing uniqueness about Amanda is that she is not one of those speakers who was very successful and then started speaking to others about her success. Amanda is an active practitioner – present tense – in the fields of selling, running a business, leading people and facing all the same challenges as the audiences she speaks to. She personally produces over $1 million in annual revenues as well as building and leading a team that is an additional multi-million dollar business in and of itself. Her relevant content and fresh perspective on what it takes to be original, memorable and successful in today’s business environment is based on her trial and error approach that is ever changing, never boring and always up to date with what is happening in the world around us.

Author, Thought Leader, and Respected Influencer

Amanda is the author of several products including the mini-book SELLING: Quick Tips for Growing Your Income, the audio program Selling to the Sexes: Redefining Expectations Between Men and Women in the World of Work, and the video courses & Then Some: The Art of Exceeding Client Expectations as well as 30 Tips in 30 Days: How to get better everyday. She appears regularly in local media, is an active member of Entrepreneur’s Organization, and is the co-host of the Younger, Wiser, Leader Podcast.

Trusted Consultant and Popular Speaker

When some of the most recognizable brands in the world are looking for actionable strategies to improve their business performance, they call Amanda Johns Vaden. Some of her largest consulting clients are: Bridgestone, Verizon Cellular Sales, Comdata, Ligne Roset, and DIRECTV.  Amanda has also spent thousands of hours on stage in front of large rooms where she has keynoted for organizations like True Value Hardware, American Income Life, ADESA, Project Management Institute, Budget Blinds, and Gigi’s Cupcakes. Dynamic and compelling, Amanda can inspire your team to do the work it takes to reach the next level.

Invite AJ to Speak

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Watch some of my Previous Talks

  • AJ Vaden Demo Video

  • NTS Demo Video

  • Unspoken Demo