Southwestern/Great American, Inc., dba The Southwestern Company, and its family
of businesses, including Success Starts Now!TM, respect your privacy.
We may collect certain information about you in connection with any orders and personal
information that you give us or services we may provide you. A version of this "Privacy
Policy" is found on the Web at www.southwestern.com.
It describes the information we may collect online and the manner in which we may
use such information. This document is a partial excerpt of that general Privacy
Policy and addresses more specifically the information we may obtain from you in
connection with orders you place for goods and services provided by Success Starts
prior to the change taking effect.
COLLECTION OF INFORMATION
When you request certain merchandise or services, whether or not you use Southwestern's
website, we may ask you to provide certain information about yourself. This information
may include name, mailing address, e-mail address, telephone number, and a credit
card number. In some instances, this information will be necessary for you to receive
ordered goods or services and to be billed properly, (e.g., name, address and credit
card information, etc.).
When you visit our website, we may now or later automatically collect information
regarding your use of our website. Certain functions may help us track items for
purposes of order entry, customer service, and marketing.
USE AND DISCLOSURE INFORMATION
Southwestern may use your information not only to process orders, follow up with
customer service and monitor receivables, but also to attempt collection on a delinquent
receivable if such ever becomes the case. In addition, we also may use the contact
portion of information to promote marketing ONLY by Southwestern and its affiliated
entities, and not by any unrelated third parties. We also may use this information
to notify you of special offers, discounts, and new products and services via e-mail
and other on and off-line communications. If you do not want to receive these communications
from us, please notify us by e-mail at firstname.lastname@example.org,
(Amber English who may be reached in Nashville, TN at switchboard number 615-391-2500),
designating the subject of the e-mail as "Privacy".
Further use of the information we collect may involve statistical analysis of our
customers' purchases and the popularity of certain goods or services offered by
You CONSENT to our using your personal information for the purposes outlined above
under the USE AND DISCLOSURE INFORMATION Section. Otherwise, we will not disclose
your personal information without first obtaining your permission, except as follows:
We may disclose personal information (including your contact information and credit
card information) if required by law or legal process, or, if we believe it is necessary
to do so to protect the property and personal safety of us, visitors to our website
and other third parties.
We may disclose such personal information to third parties providing, or assisting
us in providing, goods and services requested by you, and for billing and collection
In the unlikely event that the business or substantially all of the assets of The
Southwestern Company, its parent Southwestern/Great American, Inc., or any of its
affiliates including Success Starts Now!TM, are acquired, customer information
will of course be one of the transferred assets.
By giving us your bank/check account and/or credit card information and/or by placing
orders either at our seminars or online on our website, you are consenting to our
collection and use of your information as herein outlined. You may also request
to have all of your personal information collected by us removed from our database
by sending a message to the above mentioned email address, again identifying the
subject of the e-mail as "Privacy"; and, unless we are prohibited by law, we will
remove such information in accordance with law.
The customer information we collect and input into our computer database and on
our website is secured against unauthorized access by proprietary server(s) located
at our principal offices at Landers Plaza in Nashville, Tennessee and/or offsite
at a third party, qualified data storage facility near our said principal offices
in Nashville, Tennessee.
you wish for us to purge the information you have given us, or your bank or credit
information is no longer valid or needs changing, or you wish to discontinue a subscription,
Now!TM by e-mail sent to email@example.com,
and we will use commercially reasonable efforts to take the appropriate action.
You are always invited to refer to the website for our seminars at
www.ssnseminars.com. Thank you for your patronage and for your cooperation.